Joomla Extensions, Joomla Services | foobla

Firstly, thank you everyone for using this cool Joomla backend module AND gave us a lot of useful feedbacks.

Today, we released foobla TO-DO list 1.5.2.0 with a lot of changes:

• Make it easier to install and configuration. Just Install > Publish it to "cpanel" position > DONE.
• Priority and Status is now with color:
  • Priority is described by the color of User.
  • Status is described by the background color of message.
• Able to filter OR search the list of TO-DO entries.
• There is a collapsible form to enter your task. This feature allows you to show/hide the form.
• Add option to show/hide the column order number.
• Add help button for instructions.

Check out the download page to get latest version.

I wish everyone a Happy Labor Day! I hope you have the opportunity to spend some time with friends and family.

We have planned to release Joomla Full-Text RSS component 1.5.8 (obFTRSS) this weekend, but there were some more bugs have been founds. And we need to work hard next week to make it more stable, if you are using Joomla Full-Text RSS component 1.5.7 version and want to test 1.5.8 with us, feel free to contact us for the dev version. Take a quick look at the screenshot below to see how the new version is:

Today (30/04/2010) & Tomorrow (01/05/2010) is holiday in Vietnam where our team is living, so our support will be limited only to urgent & low-tech tickets. The great support of ours will be fully available on Monday (03/05/2010). You can completely use our online services as normal.

And DISCOUNT?
Yes, you get 15% discount for any purchase before May 5th with the coupon code: fooblaLABORDAY

Once again, I wish everyone a Happy Labor Day! Enjoy the discount.

obHelpDesk - one of the most popular Joomla Help Desk extension - now comes up with lots of killer features.
After months of hard working, foobla is now proud to annouce that obHelpDesk 2.3 released which brings it to a higher level of a Help Desk system.
 

See what 's new in this version

Ajax Reply

We see no reason to refresh the browser when a new reply posted. AJAX Reply made the reply stuff more interesting and save the precious time of users.

BBCODE Editor

On the previous releases, we use only TinyMCE Editor. To offer more option, we added BBCode Editor to this Joomla Help Desk extension, which easier for user to add image, link, quote to the ticket/reply.

Customer Care

If you have some uncommon customers which need special care, you can assign those customers to some specific staff. And those staff will be noticed for every new ticket from those uncommon customers.

Reports

As an administrator, you will need a powerful reports system with visual graphic charts as well as a table list for plenty of data. I.e: open tickets, overdue tickets, spent time,... 

Profile Plugins (extendable)

Your staff are no longer go there and there to collect customer information, with this brilliant plugins system, they can easy to see if the customer is paid member or not, how many purchase order they placed, does it expired or not,... with wide range of 3rd party support, ie: VirtueMart, AEC, Ambra Subscriptions, ...

Utility Plugins (extendable)

People normally using a Help Desk extension with some system running behind, can be MantisBT, JIRA, redmine, BugZilla,... By one or few click, you can send a ticket to your 3rd party system immediately.

Information Plugins (extendable)

Normally, when trying to response a ticket, you will probably want to look around to see some more useful information in this ticket. For example: how many tickets does this customer has? where he/she is? Notes from you or your other staff? This area will offer plenty of kinda useful information.

To see more information, please check out the obHelpDesk product page http://foob.la/obHelpDesk.

Today is one of public holiday in Vietnam (GMT+8).

Our support will be limited today for urgent issues and low-technical only.

Our full-support will be great as normal on Monday.

Have a nice day, everyone.

Best Regards,
foobla support department