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We've just came back to work after TET Holiday from 30^th Jan 2012.
Thanks so lot to our valued customers, we really appreciate your patience and we are trying hard to response to hundreds tickets of yours one by one.
Thank you for using foobla's products.

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Happy Labor Day & Joomla Full-Text RSS 1.5.8 release

I wish everyone a Happy Labor Day! I hope you have the opportunity to spend some time with friends and family.

We have planned to release Joomla Full-Text RSS component 1.5.8 (obFTRSS) this weekend, but there were some more bugs have been founds. And we need to work hard next week to make it more stable, if you are using Joomla Full-Text RSS component 1.5.7 version and want to test 1.5.8 with us, feel free to contact us for the dev version. Take a quick look at the screenshot below to see how the new version is:

Today (30/04/2010) & Tomorrow (01/05/2010) is holiday in Vietnam where our team is living, so our support will be limited only to urgent & low-tech tickets. The great support of ours will be fully available on Monday (03/05/2010). You can completely use our online services as normal.

And DISCOUNT?
Yes, you get 15% discount for any purchase before May 5th with the coupon code: fooblaLABORDAY

Once again, I wish everyone a Happy Labor Day! Enjoy the discount.

obHelpDesk 2.3 release - What's New?

obHelpDesk - Joomla Help Desk extension

obHelpDesk - one of the most popular Joomla Help Desk extension - now comes up with lots of killer features.
After months of hard working, foobla is now proud to annouce that obHelpDesk 2.3 released which brings it to a higher level of a Help Desk system.

See what 's new in this version

Ajax Reply

We see no reason to refresh the browser when a new reply posted. AJAX Reply made the reply stuff more interesting and save the precious time of users.

BBCODE Editor

bbcode
On the previous releases, we use only TinyMCE Editor. To offer more option, we added BBCode Editor to this Joomla Help Desk extension, which easier for user to add image, link, quote to the ticket/reply.

Customer Care

If you have some uncommon customers which need special care, you can assign those customers to some specific staff. And those staff will be noticed for every new ticket from those uncommon customers.

Reports

reports

As an administrator, you will need a powerful reports system with visual graphic charts as well as a table list for plenty of data. I.e: open tickets, overdue tickets, spent time,...

Profile Plugins (extendable)

Your staff are no longer go there and there to collect customer information, with this brilliant plugins system, they can easy to see if the customer is paid member or not, how many purchase order they placed, does it expired or not,... with wide range of 3rd party support, ie: VirtueMart, AEC, Ambra Subscriptions, ...

Utility Plugins (extendable)

People normally using a Help Desk extension with some system running behind, can be MantisBT, JIRA, redmine, BugZilla,... By one or few click, you can send a ticket to your 3rd party system immediately.

Information Plugins (extendable)

Normally, when trying to response a ticket, you will probably want to look around to see some more useful information in this ticket. For example: how many tickets does this customer has? where he/she is? Notes from you or your other staff? This area will offer plenty of kinda useful information.

To see more information, please check out the obHelpDesk product page http://foob.la/obHelpDesk.

Tags: joomla help desk Plugin Component Extension

April 23th, 2010 - Hung Kings Commemorations holiday

Today is one of public holiday in Vietnam (GMT+8).

Our support will be limited today for urgent issues and low-technical only.

Our full-support will be great as normal on Monday.

Have a nice day, everyone.

Best Regards,
foobla support department

Joomla K2 to Twitter, Facebook, Google Buzz

K2 add-on for obSocialSubmit Joomla K2 is one of the top north CCK extension for Joomla, we can use it for making news site, blog, catalog site,... out of the box.

Lots of Joomla webmasters have been asking me to make modifications to K2 CCK to make it post to Twitter, Facebook, LinkedIn, Google Buzz, ... every K2 item posted.

It's now easy and out-of-box with a solution from foobla by using obSocialSubmit with K2 add-on. Your K2 items will be in Twitter, Facebook, Google Buzz, LinkedIn, Ping.fm, ... automatically.

Tags: K2 Facebook Twitter Ping.fm Google Automatic Post Joomla

Comments (2)

Mighty Resources social auto publish solution

Mighty Resources is a good Content Construction Kit for Joomla.
obSocialSubmit + Mighty Resources add-on can handle social publishing for Mighty Resources extension automatically. The Mighty Resources add-on for obSocialSubmit has just been released today after week of hard working by Phong Lo, a senior Joomla developer from foobla.com.
This social media marketing tool can be found at obSocialSubmit product page.
Implement it to publish Mighty Resources item to Facebook, Facebook Pages, Facebook Groups, Linkedin, Twitter, Identica,...
Here is the configuration parameters for that sweet addon:
Mighty Resources social auto publish