obHelpDesk is the powerful Help Desk component for Joomla. By using this Customer Support extension, your customer will be able to request support via Tickets, and your staffs will be easier to keep in touch with your valued customers.

After months, it's now on the way to be released next month. We're now working hard on the final stuffs.

We focus on friendly user interface, and make STAFFs life easier with: Dashboard for Staff, Reply Templates, Ticket Logs, Recent Activities, Message Auto Translation, 3rd-party Knowledge-Base integrated (QuickFAQ, JE FAQ).

The first release will also come with several killer features, i.e: Multiple Themes Manager, Email Crons (send ticket via email), Customer Profile page, Rate for Customer, Staff Spent Hour on each Ticket, Report/Statistic with Graphic Charts.

We will update this blog with some screenshots later today.

If you are willing to be a BETA tester for the obHelpDesk Joomla extension, please contact us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Don't forget to follow us on Twitter @foobla_dot_com to get special coupon
for this great Help Desk component.