obHelpDesk - What makes obHelpDesk unique?

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What makes obHelpDesk unique?

Author:: Thong Tran
Date added:: Friday, 31 December 2010
Last revised:: Friday, 21 January 2011

Hits:: 1177
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Answer

obHelpDesk is built with highest Graphic User Interface (GUI) experiences. We put into this Joomla Help Desk extension a lot of killer features:

Dashboard with: Instant Search, flexible modules position presentated, Charts, Overdue Tickets, Starred Tickets,... It's powerful, flexible and really useful; each block is a regular Joomla module, you have full control to display it your way.
Auto Translation with Google Translate built-in.
QuickFAQ, JEFAQ, Joomla Content as FAQ/Knowledgebase integration.
Reply Template for staff: makes supporting job more easier.
Spent Time for staff: keep track on customer support efforts.
Related Tickets.
Ticket Notes.
Super Filter system.