Developing Joomla Extensions is our main business since 2007. More than 8 commercial Joomla Extensions as well as 7+ free Joomla Extensions...Kunena Forum
 OverviewJoomla Help Desk Extension is absolutely necessary for online product selling website. ob Help Desk is the powerful Help Desk component for Joomla. By using this Help Desk extension, your customer will be able to request support via Tickets, and your staffs will be easier to keep in touch with your valued customers. After trying many Help Desk solutions, we decided to make this Joomla Help Desk extension which is for our own usage as well as providing a better Help Desk solution for the Joomla community. Since we support our valued customer everyday, we focus on saving time for our staffs; make support job easier to navigate, track, responding to customer, ... I bought this extension to handle technical help for one site - I'm now using it for a non-technical service based website now also. Once you try it you will see how flexible it is and fits a lot of industries and communication needs. cre8tiv, JEDClick on video icon to watch video tutorial Click on image icon to see screenshot JOOMLA HELP DESK EXTENSION FEATURESDashboardhotDisplay an overview picture of your customer services, quick access to relevant tickets for each staff; each widget... Submit TicketNice submit ticket form with description, option to turn on/off reCAPTCHA... Tickets Listing FilteringTickets listing with flexible and powerful filtering will help your staff finding thing quickly... Tracking Support TimehotTrack the effort spent for supporting customers... MonitoringKeep your eyes on important tickets with magic eyes... ThemesbetaMultiple Themes system, based on regular Joomla MVC structure... Email CronsBuiltin Email crons allow to create/reply ticket via email, along with access the Joomla site... Email TemplateEasy HTML file for email template. Use for sending email for new ticket, new reply, monitoring... Google Translate Built-inhotA nice fish will help you to translate message to a particular language out of box... Favourite TicketsMark tickets as starred to keep your eyes on its, quick access to those important one from Dashboard... Notes for StaffBoth public and private notes available when assign, view a ticket. Useful when several staff support a ticket together. 3rd party supporthotobHelpDesk works smoothly with almost popular User Management/E-Commerce extension: VirtueMart, CB... Powerful Custom FieldsUnlimited custom fields for each department. In obHelpDesk, custom field's value will be kept... Track overdue ticketsBe noticed/warning with a queue of overdue tickets. Be able to set overdue period, 24 hours for example. FAQ/KnowledgebasehotDisplay a list of relevant FAQs when customer submitting a new ticket. You have a chance to decrease the number of... Auto detect attachmentRemind if you forget to add attachment to the ticket message... Reply TemplateshotOne of the most usage feature. Save your time on responding your customers... Social style Loggingon-progressLogging every action on the help desk system. For example: submit ticket, reply, close, rate, re-open, assign... Related Tickets for StaffA quick box with related tickets which help your staff having a quick refer resource to answer current ticket. Extendable PluginshotProvides quick info icons, boxes. For example: is this paid customer? is his subscription expired? how many tickets...? Add some more features here...?1. We love your feedback.2. Custom work is available images/stories/obhelpdesk/screenshots/*JOOMLA HELP DESK EXTENSION Get It Nowob HelpDesk is GNU/GPL Joomla Extension, all subscription plans are lifetime usage and can be installed on unlimited domains. HAVE PRE-SALE QUESTION? 3 MONTH 3-month upgrades & support Installation support [?] Ticket support 6 MONTH6-month upgrades & support Installation support [?] Ticket support 10% discount for future purchase 6-month BRONZE on Joomla Updater for FREE (worth $19.99) DEVELOPERlifetime upgrades & support Installation support [?] Ticket support 20% discount for future purchase 6-month SILVER on Joomla Updater for FREE Live support [?]
obHelpDesk pluginsEvery plugins has 3-month subscription
obHelpDesk modulesEvery modules has 3-month subscription Joomla Twitter application (by foobla) provides comprehensive solution to use Twitter inside Joomla. It allows you (or Joomla users) to auto post Tweets directly from Joomla instead of going to Twitter website or using Twitter Desktop Client. Joomla Twitter application also provides Twitter Module, Social Bookmarking with Twitter support, auto updates Tweets from Joomla Article, VirtueMart, Eventlist, Jobline, DocMan, ... (add-on installable),... FeaturesGNU/GPL license. Purchase, install in unlimited domains and get professional support. Compatible Joomla 1.5 native, work on PHP5+ only. Comprehensive solution to use Twitter in a Joomla site: post, get Twitter status, shorten URL,... Post Tweet directly from Joomla Frontend component. Display Tweets updates in both Joomla Module and Joomla Frontend component. Customizable Social Bookmark Joomla content plugin: add more icon, edit, remove, ordering. Auto updates Tweets when new VirtueMart product/Jobline/Eventlist/... item is created. This works by a Joomla system plugin with add-on support (install/remove add-on in the Joomla Backend component). ALL-IN-ONE (AIO) installation package. Easy to implement, ONE-CLICK to install the rest of solution. ONE-CLICK to upgrades to the newer version. We don't offer money refund, so make sure you will get what you need.images/stories/foobla_twitter_for_joomla/screenshots/* Get it nowobTwitter is GNU/GPL Joomla Extension, all subscription plans are lifetime usage and can be installed on unlimited domains. HAVE PRE-SALE QUESTION? BASIC 12-month upgrades & support Installation support Ticket support DEVELOPERlifetime upgrades & support Installation support Ticket support 10% discount for future purchase 6-month BRONZE on Joomla Updater for FREE Live support AddonsEvery addon has 3-month subscription OverviewJoomla RSS Feed Creator extension is the comprehensive solution to syndicate your content whatever it's article, VirtueMart, DocMan, Jobline, Repository, Hot Property, RSGallery,... You can create unlimited feed (RSS/Atom...), customize it, write your own addon (and set it up on the component), set the feed appears on the live-bookmark icon, .... OR even Merge RSS Feed sources to one and syndicate out. This ALL-IN-ONE Joomla RSS Feeds Manager (install the main component is also install modules, plugins automatically) includes: backend component (manager the RSS feed and stuff), frontend component (display the feedlist likes CNN, CNET, BBC), frontend module (two display types: icon or button), content plugin (display the feed icon inside article), system plugin (put the RSS feed into the live-bookmark icon). I have been using this feed generator for a while now and I have found it to be quite robust. My favorite feature, out of anything, is that I can contact them and they will generate an add-on for components I have that do not have feeds. This feature has allowed me to quickly have feeds available on my site. bankert123, JEDClick on video icon to watch video tutorial Click on image icon to see screenshot FEATURESCreate ultimate RSS FeedCreate flexible RSS Syndicate with tons of options Randomize RSS FeedRandomize items from a Joomla article, useful for small website Merge RSS FeedMerge two ore more RSS sources (internal or external source) into one feed. This requires "RSS Merge" addon. Friendly Syndicate ManagerStandard layout of RSS Feeds listing, it seems you used it before. Extendable - 3rd party supportAddon artchitecture gives you ability to create RSS Feed from any source, ie: K2, VirtueMart, Eventlist, Files, Twitter, ... Feedburner IntegratedIntegrated with Feedburner seemlessly. Option to use original or Feedburner URL. View Feedburner statistic... CNN RSS Feed styleMake a professional RSS Feeds page on the frontend looks like CNN, CNET, BBC. Live BookmarkAuto create RSS feed on the live bookmark icon inside the address bar on the browser. JoomFish supportWorks fine with multilingual Joomla site. Translate your RSS Feed to other languages using JoomFish SEFFriendly URL for RSS feed, i.e: http://foobla.com/promo.rss. Works with Artio JoomSEF, AceSEF, SefAdvance, sh404SEF Express ToolsExpress Tools for quick implementation of other modules, plugins. One click upgradeobRSS offers convenient upgrade feature by one click from obRSS backend. Add some more features here...?1. We love your feedback.2. Custom work is available images/stories/foobla_rss_feed_creator/screenshots/*Get It nowob RSS is GNU/GPL Joomla Extension, all subscription plans are lifetime usage and can be installed on unlimited domains. HAVE PRE-SALE QUESTION? BASIC 12-month upgrades & support Installation support Ticket support DEVELOPERlifetime upgrades & support Installation support Ticket support 10% discount for future purchase 6-month BRONZE on Joomla Updater for FREE (worth $19.99) Live support
ADDONSEvery addon has 3-month subscription |